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Large Rug Company for hand knotted quality oversized rugs and carpets


Terms and Conditions

Availability and Reservations

The Large Rug Company aims to keep the selection of available carpets up to date, however there may be instances of errors in rug status. Rugs may therefore occasionally be unavailable when showing as available.

Once a home viewing appointment has been booked, this does not mean the carpets are reserved. Reservation usually occurs up to 5 working days prior to the appointment and this is confirmed at the time in an e-mail listing the carpets due for viewing.

Returns Policy – UK

A carpet can be returned if it is not suitable unless it has been sold following a Home Viewing appointment.

Faulty or damaged items must be reported within 24 hours of receipt of the article.

Any returns request must be made within 24 hours of receipt of the item.

In all cases, return carriage is the responsibility of the client. The Large Rug Company can make collections from UK customers, however the cost of this will be deducted from the refund.

Once goods are received and checked to be in good condition, a refund will be made to the client.

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0800 980 8297
info@thelargerugcompany.co.uk
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